General
You understand that you must read this Electronic Records Disclosure carefully and keep a copy for your records.
E-STATEMENT DISCOLSURE AND USER AGREEMENT
This Agreement made between you and the Virginia Bank & Trust Is an addendum to the “Internet Banking Customer Agreement and Disclosure Statement” previously agreed upon. Definitions as used in this Agreement; the words “we”, and “us” mean Virginia Bank & Trust. “You” and “your” mean the account owner(s) authorized to receive an Electronic Statement, here after referred to as an e-Statement under this Agreement. “Account” or “accounts” mean your deposit accounts at Virginia Bank & Trust. “Business day” means Monday through Friday, excluding Federal Holidays.
BY AUTHORIZING E-STATEMENT DELIVERY FOR YOUR ACCOUNT
• You are enrolling in the e-Statement service through via Virginia Bank web site, and you are affirmatively consenting to receive your periodic account statements electronically. If your Virginia Bank & Trust account is owned jointly with another person(s), any one of you may consent to receive electronic disclosures and e-Statements and that person’s election to access e-Statements shall apply to all of you.
• You are agreeing to discontinue the receipt of a paper statement for the checking, savings and money market accounts indicated by you on your e-Statement Enrollment Form.
• You are agreeing to receive regulatory and disclosure notices through the Bank’s online banking service.
TECHNICAL REQUIREMENTS FOR USING E-STATEMENTS
To access and retain your e-Statements you will need the following:
• Internet access and an internet e-mail account and address
• Online Banking with Virginia Bank & Trust
• At least one checking deposit account with our bank
• Microsoft Internet and a .PDF reader, such as Adobe Acrobat Reader
• Access to printer or the ability to download information in order to keep copies of your e-Statements for your records
ACCESS TO YOUR E-STATEMENTS
An e-mail notification will be sent to you at the address provided by you to let you know when your e-Statement is available for viewing. You may access your e-Statement by clicking on the link provided in our e-mail notification to you, or by going to our Website, clicking on e-Statement link, for log-in purposes. Your e-Statement for your current statement cycle will be available no later than 3 business days after your cycle date. Your normal statement cut-off date will not change when you elect to receive e-Statements. E-Statements will be available for viewing by you for at least 6 months after the date it is posted on the banking web site as long as your account and online banking remain active during that time. You may find it advisable to print or download e-Statements for permanent retention. For a fee, paper copies of e-Statements are available upon request. You may request a paper statement by contacting us as provided below (see “How to Contact Us” below).
HOW TO DISCONTINUE ELECTRONIC DELIVERY OF E-STATEMENTS
At any time you may revoke your consent to electronic delivery and instead receive paper statements. A fee may be assessed to return to paper statements. To revoke your consent, notify us by e-mail through online banking, telephone or in writing (see “How to Contacts Us” below).
PASSWORD SECURITY
Your user ID and password that are used to access e-Statements services should be kept confidential; to protect to security of your banking information you must not disclose or share your password with any third party. We strongly recommend that you change your password regularly. You are responsible for keeping your password, account numbers, and other account data confidential. In addition to protecting your password and other account information you should also take precautions to protect your personal identification information, such as your driver’s license, Social Security Number, etc.
YOUR RESPONSIBILITY TO NOTIFY US REGARDING ERRORS, IRREGULARITIES, OR UNAUTHORIZED ACCESS
You must promptly review your e-Statements and any accompanying items. Notify us immediately (see “How to Contact Us” below) of any suspected error, alteration, or other irregularity (i) with your e-Statements; or (ii) with your account, including unauthorized access. Telephoning us immediately is the best way to keep your losses down, although you may also need to notify us in writing to preserve your rights. Notification of suspected errors, alterations, or other irregularity within your e-Statement must be given within sixty (60) calendar days of the e-Statement in which the suspect item appears. This time period begins on the e-Statement email notification date, regardless of when you access and/or review your e-Statement.
YOUR RESPONSIBILITY TO UPDATE YOUR ELECTRONIC CONTACT INFORMATION
You agree to keep your e-mail address that you have provided to us for use in connections with your e-Statement, as well as your mailing address, current and updated with us at all times. You agree to promptly notify the Bank if there is a change in your e-mail address, mailing address or any other information needed to contact your electronically (see “How to Contact Us” below). Except to the extent otherwise required by applicable law or regulation, you agree that we are under no obligation to re-send, re-transmit, or otherwise deliver to you any notifications, e-Statements or information that we have transmitted to your e-mail address and that has been returned “undeliverable” or otherwise rejected for delivery.
HOW TO CONTACT US
If you need to contact the Bank in any of the circumstances described above, or for any other reason, you may contact us using any of the following options:
• By sending us an e-mail message through online banking (do not include your account number or non-public personal information in the e-mail as e-mail is not secure)
• By telephone at (434) 793-6411
• In writing by U.S. Mail at: Virginia Bank & Trust Co., PO BOX 3447, Danville, VA. 24543-3447
FEES FOR E-STATEMENTS
THE Bank does not currently charge fees for electronic delivery of e-Statements. We reserve the right to impose or change fees for electronic delivery and charge your deposit account for these fees at any time after providing such notice to you as may be required by law or regulation.
AMENDMENT AND TERMINATION OF THE E-STATEMENT AGREEMENT BY VIRGINIA BANK & TRUST
We may amend or change the e-Statement Agreement at any time and will provide to you any notice or request for authorization required by laws or regulation. If no notice or request for authorization is required by law or regulation, your continued acceptance of e-Statements after the effective date of such change will constitute your acceptance of and agreement with such amendment(s). We may terminate this agreement, and immediately either refuse to provide, or revoke access to, e-Statements at any time with or without cause or prior notice. If we terminate your access to our online banking service you will no longer receive e-Statements. In place of the e-Statement you will begin receiving a periodic paper statement. Neither termination nor discontinuation of your access to our online banking service shall affect your liability or obligation user this Agreement.
LIMITATION OF LIABILITY
We will use our best efforts to deliver you e-Statements in a timely manner and in accordance with any applicable time required by law. However, we shall incur no liability if we are unable to deliver your e-Statements because of circumstances including (but not limited to) the following:
• Our web site system is not functioning properly, and/or you know or have been advised by us of the malfunction
• Your equipment or internet access is not working properly
• Internet service is interrupted (e.g. due to traffic or other disruptions)
• Circumstances beyond our control (including, by not limited to, fire, flood, interruption in telephones services or other communication lines, interference from an outside force, legal restriction or delays in mail service) which prevent proper delivery, and we have taken reasonable precautions within our control to avoid such circumstances. To the extent permitted by laws or regulation, we hereby disclaim all other warranties, express or implied, including warranties or merchantability and fitness for a particular purpose, and in no event shall we be liable for any special indirect, incidental, or consequential damages whatsoever resulting from the loss or use of data, whether or not advised for the possibility of such loss or damage.
AGREEMENT REGARDING YOUR USE OF E-STATEMENTS
You agree not to alter or use the e-Statements for any unauthorized, fraudulent, or other illegal purpose. By applying for an accessing e-Statements, you agree to be bound by any and all laws, rules, and regulations and official issuances applicable to e-Statements now existing or which may hereafter be enacted, issued, or enforced, as well as such other terms and conditions governing the use of other facilities, benefits or services that the Virginia Bank & Trust may from time to time make available to you in connection with e-Statements. This Agreement is subject to all applicable laws and regulations, recognized banking customs, the Bank’s fee schedule in effect at the time an online banking service is used, and other requirements as set forth in the Deposit Account Disclosures, The Internet Banking Agreement and Disclosure Statement, as amended from time to time. In addition, this Agreement shall be deemed null and void upon the closing of an account and all online banking services established for and available to such accounts shall be immediately terminated.
I HAVE READ AND UNDSERSTAND THE FORGOING AGREEMENT AND AGREE TO BE BOUND BY ALL ITS TERMS.